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Privacy & Data Protection Policy

Effective Date: April 16, 2026

Qatar PDPL Compliant (Law No. 13 of 2016)

Version 1.0

BRQ Software Solutions W.L.L. (“BRQ”, “we”, “us”, or “our”), a company registered in the State of Qatar and operating under the domain brqprod.wpenginepowered.com, is committed to protecting the privacy and personal data of our clients, partners, and website visitors.

This Privacy Policy describes how we collect, use, store, and safeguard your information in accordance with Qatar’s Personal Data Protection Law (PDPL) — Law No. 13 of 2016 and its subsequent amendments.

01. Information We Collect

We collect information necessary to deliver our software consultancy and development services.
The types of data we collect include:

  • Identity Data: Full name, job title, company name, and professional contact details
  • Contact Data: Email addresses, phone numbers, WhatsApp numbers, and postal addresses
  • Technical Data: IP address, browser type, device information, and access logs
  • Project Data: Business requirements, documents, and data shared during project engagements
  • Transaction Data: Payment and invoicing information related to service delivery

02. How We Use Your Data

We process your personal data only for legitimate and specified purposes, including:

  • Delivering software consultancy, development, and integration services as contracted
  • Managing client relationships and communicating project progress and updates
  • Processing invoices, payments, and fulfilling contractual obligations
  • Providing technical support and resolving service-related inquiries
  • Improving our services, website functionality, and user experience
  • Complying with legal and regulatory requirements under Qatar law
  • Sending relevant communications about our services, only with your explicit consent

Legal Basis for Processing: We process personal data based on contractual necessity, legitimate business interests, legal obligations, and — where applicable — your explicit consent, in accordance with Qatar’s PDPL.

03. Data Sharing & Third Parties

BRQ does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

  • Service providers: Trusted technology partners (e.g., cloud hosting, CRM, communication platforms) that assist in delivering our services under strict data processing agreements
  • Legal compliance: When required by Qatar law, regulation, court order, or governmental authority
  • Client-authorized integrations: Third-party platforms (e.g., Salesforce, Shopify, WhatsApp Business API) as specified and approved by our clients for project delivery
  • Business transfers: In the event of a merger, acquisition, or restructuring, with appropriate data protection safeguards

Data Residency: In compliance with Qatar’s PDPL data residency requirements, we prioritize keeping personal data within the State of Qatar. Where cross-border transfer is necessary, we implement appropriate safeguards and obtain required approvals.

04. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and role-based authentication for systems and databases
  • Regular security assessments and vulnerability monitoring
  • Secure software development lifecycle (SDLC) practices
  • Employee confidentiality agreements and data protection training
  • Incident response procedures for prompt breach detection and notification

05. Your Data Protection Rights

Under Qatar’s PDPL, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data where it is no longer required for its original purpose
  • Right to Restrict Processing: Request limitation on how we process your data in certain circumstances
  • Right to Object: Object to the processing of your data for direct marketing purposes
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing

To exercise any of these rights, please contact us using the details provided in Section 10. We will respond to your request within 30 calendar days.

06. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These
include:

  • Essential cookies: Required for website functionality and cannot be disabled
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., page views, traffic sources)
  • Preference cookies: Remember your settings and choices to personalize your experience You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

07. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Specific retention periods are determined based on the nature of the data, the purpose of processing, and applicable regulatory obligations. When data is no longer required, it is securely deleted or anonymized.

08. Children’s Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

09. Changes to This Policy

BRQ reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will publish the updated policy on our website with a revised effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

CompanyBRQ Software Solutions W.L.L.
Emailprivacy@brqprod.wpenginepowered.com
Websitehttps://brq.qa
LocationDoha, State of Qatar
BRQ Qatar
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